Del Toro Gemstones & Minerals offers a money back guarantee within 30 days of purchase, minus shipping costs, on items that are found to be defective or of a standard lower than that expressed on our website prior to purchase.
We encourage good communication regarding all our material prior to purchase to ensure customers are comfortable and know all they can about a prospective purchase.
It is the responsibility of the purchaser to fully read and understand item descriptions, inspect the item photos that are provided, and to contact Del Toro with any queries regarding the item prior to purchase.
Money will only be refunded upon return of the item, in the same condition it was dispatched.
Money will not be refunded for items damaged by the customer after it has been received by them.